LTC Casino Privacy Policy

Information We Collect

When you set up an account, we collect personal details such as your name, email address, phone number, date of birth, and home address. We also gather payment details, transaction history, and records of your gameplay to process your requests and keep accurate records.

We automatically gather technical information such as your IP address, browser type, device details, and how you use our website. This allows us to enhance our services and identify potential security concerns.

How We Use Your Information

We use your personal information to confirm your identity, process transactions, and offer customer support. This helps us meet legal obligations and protect against fraud or money laundering.

We may provide you with updates about your account, special offers, and important service announcements. You can opt out of marketing communications at any time via your account settings or email preferences.

Your gameplay data enables us to enhance our platform and tailor your experience. We review usage patterns to recommend games and features that suit your interests.

Data Security

Your information is secured using industry-standard encryption protocols, including TLS 1.2 or above. All sensitive data is encrypted both while being sent and when stored.

We carry out regular security checks and updates on our systems. Access to personal information is limited to authorised staff members, all of whom are required to maintain confidentiality.

We keep a close eye on our platform at all times to spot any suspicious activity or unauthorised access attempts. Should a security issue arise, we will inform affected users as soon as possible.

Data Sharing

We do not sell or rent your personal information to third parties. We only share data when it is necessary to provide our services or to meet legal requirements.

We partner with reputable payment providers to process transactions securely. These partners only access the information necessary to carry out their services.

Government authorities may request user data as part of legal investigations. We respond to legitimate legal requests, while making every effort to safeguard your rights.

Your Rights

You can access, update, or remove your personal information at any time. To do so, please get in touch with our support team.

You may request a copy of all personal data we hold about you. We will supply this information in an accessible format within 30 days.

You have the option to object to specific data processing activities or to ask us to limit how your information is used. We will respect these requests unless we have valid reasons to continue processing your data.

If you decide to close your account, your personal data will be deleted once all outstanding transactions have been settled and any necessary retention periods have been observed.

Cookies and Tracking

We use cookies to remember your preferences, keep your session active, and analyse how the website performs. Essential cookies are required for the site to work correctly.

Analytics cookies help us gain insight into how visitors interact with our platform. This information is used to enhance site navigation and features.

You can adjust your cookie preferences using your browser settings. Please be aware that disabling some cookies may impact how the site works.

Third-Party Services

We use third-party analytics and marketing tools to enhance our services. These providers manage their own privacy policies.

Our website may include links to external sites. We are not responsible for the privacy practices of these third-party websites.

Data Retention

We retain your personal information for as long as your account is active. Once your account is closed, we hold certain records to meet legal and regulatory requirements.

Transaction records are retained for seven years to comply with anti-money laundering guidelines. Gaming history is maintained in line with licensing obligations.

International Transfers

Your data may be transferred to servers based outside your country of residence. We have suitable measures in place to safeguard your information throughout these transfers.

We adhere to relevant data protection laws, wherever your information is processed.

Children's Privacy

Our services are designed exclusively for those aged 18 and over. We do not knowingly gather personal details from anyone under the age of 18.

If it comes to our attention that someone underage has submitted personal information, we will promptly remove it and close the account.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or requirements. If there are any significant updates, we will let you know by email or through an announcement on our website.

The date of the most recent update is shown at the top of this policy. We recommend checking it from time to time to stay informed about how your information is handled.