LTC Casino Privacy Policy

Information We Collect

When you open an account, we collect the details you give us: name, email address, phone number, date of birth and address. We also keep your payment details, transaction history and gameplay records so we can process what you ask us to and keep accurate books.

We also collect technical information automatically — your IP address, browser, device and how you use the site. We use it to improve the service and to spot security problems.

How We Use Your Information

We use your information to process transactions, provide support, and meet our legal obligations, including preventing fraud and money laundering.

We may send you account updates, offers and important service notices. You can turn off marketing messages at any time in your account settings or email preferences.

Your gameplay data helps us improve the platform and tailor what you see. We look at usage patterns to suggest games and features you're likely to want.

Data Security

Your information is protected with industry-standard encryption (TLS 1.2 or above). Sensitive data is encrypted both in transit and at rest.

We run regular security checks and updates. Access to personal information is limited to authorised staff, all of whom are bound by confidentiality obligations.

We monitor the platform continuously for suspicious activity and unauthorised access. If a security incident affects you, we'll tell you as soon as we can.

Data Sharing

We do not sell or rent your personal information. We share data only where it's needed to run the service or where the law requires it.

We work with established payment providers to process transactions. They receive only the information needed to do that job.

Government authorities may request user data as part of a legal investigation. We respond to legitimate requests, and we push back where we can to protect your rights.

Your Rights

You can access, correct or delete your personal information at any time — contact support and we'll handle it.

You can ask for a copy of everything we hold about you. We'll provide it in a readable format within 30 days.

You can object to certain processing, or ask us to restrict it. We'll honour that unless we have a legal reason to continue.

If you close your account, we delete your personal data once any outstanding transactions are settled and any required retention periods have passed.

Cookies and Tracking

We use cookies to remember your preferences, keep you signed in, and measure how the site performs. Essential cookies are needed for the site to work at all.

Analytics cookies show us how visitors use the platform. We use that to improve navigation and features.

You can change your cookie settings in your browser. Turning some off may stop parts of the site working properly.

Third-Party Services

We use third-party analytics and marketing tools. Those providers operate under their own privacy policies.

Our site links out to other websites. We're not responsible for how those sites handle your privacy.

Data Retention

We keep your personal information for as long as your account is open. After you close it, we retain certain records to meet legal and regulatory requirements.

Transaction records are kept for seven years to meet anti-money laundering requirements. Gaming history is retained in line with our licensing obligations.

International Transfers

Your data may be held on servers outside the country you live in. Where that happens, we put safeguards in place to protect it.

We comply with the applicable data protection laws wherever your information is processed.

Children's Privacy

This service is for adults aged 18 and over. We don't knowingly collect personal information from anyone under 18.

If we find out that someone underage has given us personal information, we'll delete it and close the account.

Changes to This Policy

We may update this policy from time to time. If anything significant changes, we'll let you know by email or post a notice on the site.

The date of the last update is shown at the top of this policy. It's worth checking now and then.